Meet the Team

Bill McKay is the Director of Sales & Marketing at Innisbrook, a Salamander Golf & Spa Resort.  The 30-year hotel industry veteran directs all marketing and sales strategies overseeing all golf and group sales, as well as catering and revenue management.  Before joining Salamander Hotels and Resorts, Bill held various sales and marketing positions with Hyatt Hotels, Hilton Hotels, Gaylord Hotels, KSL Resorts and with several convention and visitor bureaus in Charlotte, Little Rock and Savannah.  In addition, Bill spent six years in the initial startup, with the Nashville Predators and in the first five seasons securing corporate partnerships and sponsors for the NHL franchise. Bill spends his free time on his John Deere tractor or at a hockey rink watching his 19 year old “Goalie “son play in the USPHL for the South Shore Kings and now Stonehill College in the NE10.

Rachael joined the Innisbrook team in July of 2008.  She has been an instrumental leader on the operations team with her previous positions as Front Office Manager, Director of Housekeeping as well as a year spent in Reservations assisting and learning the group side. She brings over 15 years of customer service experience. That combined with her property and operations knowledge, Rachael makes optimal Sales Manager for Innisbrook. She started in Sales in 2016 with Florida and Canada as her territories then after a few months advanced to handle the Midwest Territories.  She loves Innisbrook and all it has to offer and truly enjoys sharing with meeting planners all of the possibilities that can come to life for an event, meeting or exhibit. She enjoys creating relationships with planners and helping make their day. Rachael has a Bachelor of Science in Business from the University of South Florida.

Rachael also enjoys spending time with her husband (newly married! 9/3/17) and her two fur babies. She loves Innisbrook so much that she even got married here!

Michelle Lewis joined the Salamander Sales Team at Innisbrook, a Salamander Golf & Spa Resort, in January 2018 as the National Sales Manager for the Northeast Region.  Most recently, she worked for InterContinental where she brings her 10+ years of experience in sales to the Resort. Michelle holds a Bachelors Degree in Hotel/Restaurant Management from Indiana University of Pennsylvania.

She enjoys spending time with her husband, Chris and her two children

Carla Carroll began her hospitality career as a student in the School of Hospitality at Georgia Southern University, gaining her degree in Tourism and Commercial Recreation in 2001.  Carla completed her internship at the Ritz Carlton Amelia Island and went on to join Old Overton Country Club in Vestavia Hills, Alabama as Director of Aquatics and Tennis Pro-Shop Manager, leading Kids Programs and Managing Special Events for the Club.  Carla then moved to Destin, Florida and continued her career with Noble House Hotels & Resorts and The St. Joe Company as Sales Manager and Catering Sales Manager for WaterColor Inn & Resort.  Carla spent seven years with WaterColor Inn & Resort helping to build the wedding and special events industry in Destin then continued her career with Noble House Hotels as National Sales Manager for Kona Kai Resort & Spa in San Diego.  In 2014, Carla moved back to her home state of Georgia and began her next adventure as National Sales Manager for the Atlanta Convention & Visitor’s Bureau for three years before joining Salamander Hotels & Resorts in 2017.

Matt Danders joined the Salamander Sales Team at Innisbrook, a Salamander Golf & Spa Resort, in June 2018 as the Senior Sales Manager for the Southeast Region.  Matt is a 20 year veteran in the Hospitality Industry.  He began his career in food and beverage, holding management positions in high end restaurants and owner/operator/chef of a catering business. After shifting to the hotel sales 14 years ago, Matt has held various sales positions primarily with Hilton Hotels and Intercontinental Hotel Group in the Kansas City area.   As a recent transplant from the Midwest, Matt enjoys spending time in the sunshine and water with his wife, Kate, and dog Baxter.  He will be rooting long distance for his Kansas State University Wildcats! 

Ladonne Reed came to us in 2017 from Russo & Russo as a Legal Assistant.  Ladonne served as our Catering Coordinator and is now one of our new Executive Meeting Managers.

Drew serves as Golf Sales Manager for the Grand Golf Resorts of Florida where he books and coordinates golf outings for groups of 12 to 250. Drew is actively involved attending golf trade shows and marketing all three golf resorts as the top golf destinations of Florida. Drew brings great energy to Innisbrook where he continues to broaden his current knowledge on golf industry trends and marketing campaigns to increase sales and surpass his goals. Drew is a graduate of North Carolina State University and has been rewarded with outstanding customer service awards in his past positions over his last 10 years in hospitality. Besides playing golf in his spare time, Drew enjoys playing poker and attending various pro and college sport events.

With a focus on customer service Mr. Thompson joined the Salamander family in February 2007. Tim has been in the golf industry for over 20 years and in Hospitality for nearly 8 years. Tim's focus is ensuring the success of each and every group's program. Tim has the proven ability to create unique member, junior and guest experience using innovative and dynamic programs. Tim enjoys spending time with his kids swimming, barbequing and attending local sporting events.

Billy serves as a Golf Sales Manager at Innisbrook Resort specializing in Golf Tournaments and Day Golf Groups. With 10 years of experience in the golf industry, Billy brings plenty of knowledge and passion to the Innisbrook team. Before joining Innisbrook, he spent time working at some notable facilities including Medinah Country Club in IL. Most recently, Billy served as the assistant golf professional of Innisbrook’s Copperhead Course; He took on his new role in 2017. Billy enjoys playing golf with friends and clients, kayaking, and rooting for his Detroit sports teams.

Matt serves as a National Golf Sales Manager for the Salamander Golf Resorts of Florida where he books and coordinates golf outings. Matt has been part of the Innisbrook family for close to 3 years. Prior to obtaining this role, he served as an Assistant Golf Professional and Golf Service Manager. Matt is a graduate of Florida State University. He is well known in the Innisbrook community due to working summer internships throughout his college career at the resort. Matt has always been passionate about customer service and the hospitality industry. In his spare time, Matt enjoys playing golf with his friends and clients, traveling, and cheering on his FSU teams.

Melissa is very excited to be a part of the Catering Sales team at Innisbrook Golf & Spa Resort.  Originally from the Chicago area, Melissa’s background and experience started in the private club industry over nearly 25 years ago.  With years of hospitality experience in both operations and sales, including 7 years with ClubCorp here in the Tampa market, she brings a wealth of knowledge in successfully planning and executing all aspects of private events including corporate and association functions, fundraisers, receptions and dinners, holiday parties and weddings, just to name a few.  Melissa is also a Certified Wedding Planner, which brings another level of expertise to our wedding clients getting ready to say “I do!”   Outside of work, Melissa and her husband are typically off on their next adventure with their 4 year old daughter.

Rick has over 20 years of experience in hospitality event catering and joins Innisbrook from his most recent position as Director of Catering with Embassy Suites Hotels in Arkansas where he handled all major convention accounts, as well as high profile social events in addition to his management responsibilities. Galipault's responsibilities include booking and coordination of social catering events, business meetings/events and special events at the resort. He collaborates with community and non-profit organizations on a variety of annual fundraising events and works closely with Innisbrook's executive chef and banquet service team to ensure all catered events meet a high standard of quality and creativity. Rick states what he likes best about his position is the opportunity to help people through such a wide variety of what are often “milestone events” in their lives.