Please arrive at least 20 minutes prior to your treatment to allow time for check-in and preparation for your service. Our locker rooms, steam room and lounge may be enjoyed before and after your treatment. If you are delayed in your arrival, please remember that your service will end at its original time to avoid inconveniencing other guests.
We provide you with a robe, sandals and towels at check-in. Special attention to draping are practiced during all treatments for your comfort and privacy. Reflexology and Thai massages do not require disrobing; loose clothing is recommended. Bathing suits are required in the Jacuzzi.
A brief medical questionnaire will be given to you at the time of check-in. Please indicate any medical conditions or disabilities that may be affected by your treatment, such as high blood pressure, allergies, heart ailments or pregnancy.
Please do not bring jewelry or other valuables to the spa. The Indaba Spa does not assume any liability for the loss of personal items.
The use of shower or steam best prepares your body for its treatment. It is suggested that no coffee or alcohol be consumed prior to your treatment. Adequate amounts of water should be consumed following.
Treatment prices do not include gratuities. For your convenience we will add a 20% service charge for all services.
We ask that you give 24 hour notice for changes and cancellations. No shows will be charged 100%. Cancellations or changes less than 24 hours will be charged 50% of service.