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Face-to-face meetings are important drivers of the economy, and we have a venue for just about any gathering.
The team of experts with Salamander Hotels & Resorts is more than equipped to help you craft the perfect event.

Convention & Group Sales Team

  • Bill McKay
    Director of Sales & Marketing
    Innisbrook Resort

    Bill McKay, Director of Sales & Marketing

    Bill McKay is the Director of Sales & Marketing at Innisbrook, a Salamander Golf & Spa Resort.  The 27-year hotel industry veteran directs all marketing and sales strategies overseeing all golf and group sales, as well as catering and revenue management.  Before joining Salamander Hotels and Resorts, Bill held various sales and marketing positions with Hyatt Hotels, Hilton Hotels, Gaylord Hotels, KSL Resorts and with several convention and visitor bureaus in Charlotte, Little Rock and Savannah.  In addition, Bill spent six years in the initial start up, with the Nashville Predators and in the first five seasons securing corporate partnerships and sponsors for the NHL franchise. Bill spends his free time on his John Deere tractor or at a hockey rink watching his 15 year old “Goalie“ son play hockey.

  • Doug Schmidt
    Regional Sales Manager
    SMERF Groups (Sports, Military, Education, Religious and Fraternal)
    Innisbrook Resort

    Doug Schmidt, Regional Sales Manager

    Doug came to Innisbrook in August of 2003 and has served as Director of Membership and has overseen golf sales and corporate meetings. Before coming to Florida Doug owned and operated Charleston Golf Partners a premier golf travel company serving Charleston, South Carolina and resorts including Kiawah Island, Wild Dunes and Seabrook Island. Doug also served as the President of Kemper Sports Management that leases and manages golf properties.

    Doug was instrumental in the development of Royal Melbourne Country Club in Long Grove, Illinois and successfully sold out membership prior to the club's opening, raising more than $13 million. Doug served as Vice Chairman of the 1989 PGA Championship at Kemper Lakes and helped reinvent the Grand Slam of Golf. Doug is Vice Chairman of the Innisbrook Board of Governors and Director of the Western Golf Association. Doug’s passions include playing and watching sports, fishing and reading.

  • Darrien Herning
    Regional Sales Manager
    Arkansas & Midwest

    Darrien Herning, Regional Sales Manager

    Darrien represents Innisbrook Golf Resort in Palm Harbor, Hammock Beach Resort in Palm Coast, and Reunion Resort in Orlando. Darrien comes from a hospitality family and has always been drawn to travel and exciting destinations. She is active in the Tampa Bay chapter of MPI and holds a Bachelor of Science in Business Administration from the University of Arkansas. Darrien want her clients to know she can offer three distinct resort meeting settings throughout Florida, all with one call. Each delivers successful and memorable experiences for our groups. Work. Play. Accomplish. - the definition of a successful meeting.

  • Julie Kissel
    Regional Sales Manager
    Florida State Associations
    Reunion Resort

    Julie Kissel, Regional Sales Manager

    With 16 years of sales experience, specializing in corporate and association markets, Julie Kissel joins the Salamander team from the Westin Resort & Casino in Aruba. She’s had a successful career with Marriott International as well as PGA National Resort & Spa and Turnberry Isle. Julie is an active member of Florida Society of Association Executives. She also has a Bachelor of Science in Recreation & Hospitality Management from the University of Florida and a Master of Business Administration from Nova Southern University.

  • Frances Maxwell
    National Account Director
    Incentive Market, Midwest
    Salamander Hotels & Resorts

    Frances Maxwell, National Account Director

    Frances joined Salamander Hotels & Resorts having represented such luxury brands as Taj and Wynn. Frances specializes in the Incentive Travel Market, lives in the Chicago area, and is a member of the National Association for Professional Women.

  • Nancy Murphy
    Regional Sales Manager
    Southeast Market

    Nancy Murphy, Regional Sales Manager

    Nancy Murphy joined the Salamander team in March 2015 as the Regional Sales Manager for the Southeast market. She started her career with Starwood Hotels & Resorts and has over 18 years of sales and marketing experience.  She recently served as the Director of Membership at Pinehurst Resort & Country Club, and hosted the first ever back-to-back U.S. Open Championships. Her background also includes corporate sales, tournament operations, golf & leisure, fundraising, and real estate development.  Nancy prides herself on building genuine connections with each of her clients and has a reputation for “doing the ordinary extraordinarily well”.   

  • Emily Holbrook
    Regional Sales Manager

    Emily Holbrook, Regional Sales Manager

    Emily joined the Salamander team in May 2016 as the Regional Sales Manager for the West Coast market.  She brings with her 15 years of sales experience and most recently was with the New York Palace Hotel.  She’s has also worked for InterContinental Hotels and Taj Hotels & Resorts.  Emily has a Bachelor of Science in Business from the University of Southern California. 

  • Heather Buss
    National Account Director
    Mid-Atlantic & Southeast

    Heather Buss, National Account Director

    Heather is the Director of National Accounts for the Mid-Atlantic region and joins Salamander’s national sales team from Benchmark Hospitality, where she served as Associate Director of Sales at Villas of Grand Cypress resort in Orlando.  Based in Washington, D.C, she is responsible for selling Salamander’s growing portfolio, which includes the luxurious Salamander Resort & Spa in Middleburg, VA,  Innisbrook in Tampa Bay, Reunion in Orlando and Hammock Beach in Palm Coast; and a fourth Florida resort, Henderson Beach Resort in Destin, scheduled to open in summer 2016. Heather is a graduate of DePauw University in Greencastle, IN.

  • Rachael Duroure
    Regional Sales Manager
    Tampa, St Pete, Miami, Florida & Canada

    Rachael Duroure, Regional Sales Manager

    Rachael join the Innisbrook team in July of 2008.  She has worked at the front desk and in the reservations department and has been instrumental leader on the operations team bringing over 10 years customer service experience.  Rachael spent majority of her tenure at Innisbrook as the Front Office Manager; however, she also spent five months as the Director of Housekeeping.  Rachael is a Regional Sales Manager for Florida and Canada territories. Rachael loves Innisbrook and all it has to offer and truly enjoys sharing with meeting planners all of the possibilities that can come to life for an event, meeting or exhibit. She loves helping meeting planners make their day.

Golf Group Sales

  • Patrick Farrell
    Golf Leisure & Wholesale Manager
    Wholesale Groups and International Sales, excluding Canada

    Patrick Farrell, Golf Leisure & Wholesale Manager

    Patrick is the Golf Leisure and Wholesale Manager representing the Grand Golf Resorts of Florida. Patrick plays a vital role in Golf Sales bringing avid golfers to play some of the top courses in Florida. Patrick's extensive knowledge and expertise in building and selling golf packages is essential in leading Grand Golf Resorts of Florida as a top golfing destination. Patrick brings years of hospitality knowledge to Innisbrook and the Grand Golf Resorts of Florida excelling in exceeding Golf Package Sales year over year. Patrick enjoys watching his 14 year old son play and excel in the sport he loves, baseball.

  • Drew Dosek
    Golf Sales Manager
    GA, SC, NC, LA, MS, TN, AL, AR, West Coast of FL and Canada

    Drew Dosek, Golf Sales Manager

    Drew serves as Golf Sales Manager for the Grand Golf Resorts of Florida where he books and coordinates golf outings for groups of 12 to 250. Drew is actively involved attending golf trade shows and marketing all three golf resorts as the top golf destinations of Florida. Drew brings great energy to Innisbrook where he continues to broaden his current knowledge on golf industry trends and marketing campaigns to increase sales and surpass his goals. Drew is a graduate of North Carolina State University and has been rewarded with outstanding customer service awards in his past positions over his last 10 years in hospitality. Besides playing golf in his spare time, Drew enjoys playing poker and attending various pro and college sport events.

  • Tim Thompson
    Golf Sales Manager
    VA, DC, MD, DE, NJ, NY, CT, RI, MA, ME & NH

    Tim Thompson, Golf Sales Manager

    With a focus on customer service Mr. Thompson joined the Salamander family in February 2007. Tim has been in the golf industry for over 20 years and in Hospitality for nearly 8 years. Tim's focus is ensuring the success of each and every group's program. Tim has the proven ability to create unique member, junior and guest experience using innovative and dynamic programs. Tim enjoys spending time with his kids swimming, barbequing and attending local sporting events.

  • Jessica Lowe
    Golf Sales
    OH, MI, IL, WI, KY, MO, WV, IN, MN, East Coast of FL

    Jessica Lowe, Golf Sales

    Jessica Lowe serves as Golf Sales Manager for the Grand Golf Resorts of Florida; featuring Innisbrook Resort, Reunion Resort and Hammock Beach. She brings over 10 years of hospitality and resort experience. Jessica is very knowledgeable in many roles of the hospitality industry, from Front Desk to Director of Sales. Her love of Golf Sales began at Lakeview Golf Resort & Spa in Morgantown, WV from then, she knew she was on par! Jessica's territory includes Arizona, California, Colorado, Kansas, Montana, Nebraska, New Mexico, North Dakota, South Dakota, Oklahoma, Texas and Wyoming.  



  • Rick Galipault
    Director of Catering
    Innisbrook Resort

    Rick Galipault, Director of Catering

    Rick has over 20 years of experience in hospitality event catering and joins Innisbrook from his most recent position as Director of Catering with Embassy Suites Hotels in Arkansas where he handled all major convention accounts, as well as high profile social events in addition to his management responsibilities. Galipault's responsibilities include booking and coordination of social catering events, business meetings/events and special events at the resort. He collaborates with community and non-profit organizations on a variety of annual fundraising events and works closely with Innisbrook's executive chef and banquet service team to ensure all catered events meet a high standard of quality and creativity. Rick states what he likes best about his position is the opportunity to help people through such a wide variety of what are often “milestone events” in their lives.

  • Melissa Gordon
    Catering Manager
    Innisbrook Resort

    Melissa Gordon, Catering Manager

    Melissa joined Innisbrook in February 2013 as Catering Manager and plays an instrumental role in the execution of an array of Catering events including weddings, social events and corporate meetings and dinners for up to 500 plus guests. Melissa's strong attention to detail and ability to build and maintain relationships with her clients makes Melissa a great asset to the Innisbrook Catering Team. Melissa brings many years of hospitality experience and great passion to exceed the guests' expectations. Melissa wants her clients to know that she has great attention to detail and a passion to exceed their expectations.

  • Jennifer Guidry
    Executive Meeting Manager

    Jennifer Guidry, Executive Meeting Manager

    Jennifer Guidry serves as Executive Meeting Manager planning both corporate and social functions.  She brings great energy and attention to detail to every event she plans, from one day meetings to dream weddings.  Jennifer has over 12 years of customer service experience with her focus in hospitality. She has great passion to exceed client’s expectations.  Jennifer enjoys spending time with her husband and family and in her free time, she enjoys all things Florida has to offer!